Applications of Total Quality Management Essay Example for Free

Applications of Total Quality Management Essay Total Quality Management (TQM) is a philosophy of management that strives to make the best use of all available resources and opportunities through continuous improvement. TQM means achieving quality in terms of all functions of the enterprise. Many researchers attempted to analyze how IT and TQM can jointly add value to organizations and the purpose of this first post on TQM is to evaluate the practicality of TQM in an IT service. In this evaluation, a balance of the service management needs with the reality of bottom-line effectiveness is provided. The post also provides a list of critical success factors to consider in a change management initiative engaged by an IT service. TQM in Practice : The essence of quality is to do it right the first time, and to satisfy customer requirements every time by involving everyone in the organization. The works of Crosby and his colleagues on the evolution of TQM cut across all pervasive philosophies of management. TQM has been a key business improvement strategy since the 1970s, as it has been deemed essential for improving efficiency and competitiveness. TQM aims to achieve an overall effectiveness which is higher than the individual outputs from the sub-systems such as design, planning, production, distribution, customer focus strategy, quality tools and employee involvement. This philosophy of management strives to make the best use of all available resources and opportunities through continuous improvement. As a management philosophy, TQM makes use of particular set of principles, practices, and techniques to expand business and profits and provides a bypass to enhanced productivity by avoiding rework, rejects, waste, customer complaints, and high cost. This can be achieved by emphasizing the organization’s commitment from data-driven, problem-solving approaches to quality accruing. The five basic pillars of TQM are : a) top management commitment for quality enhancement, b) customer centric advancements of processes and building a long-lasting trustworthy relationship between the organization and the customer, c) relentless development by setting goals and deadlines, d) benchmarking with several specific tools and quality-adding techniques, and e) strengthening the employee base by concentrating at any stage of a process on quality, where customer satisfaction is stationed. Table 1 provides a summary of the key dimensions that constitute TQM. TQM key dimensions : 1. Top management leadership : Top management commitment is one of the major determinants of successful TQM implementation. Top management has to be the first in applying and stimulating the TQM approach, and they have to accept the maximum responsibility for the product and service offering. Top management also has to provide the necessary leadership to motivate all employees. 2. Customer relationships : The needs of customers and consumers and their satisfaction should always be in the mind of all employees. It is necessary to identify these needs and their level of satisfaction. 3. Supplier relationships : Quality is a more important factor than price in selecting suppliers. Long-term relationship with suppliers has to be established and the company has to collaborate with suppliers to help improve the quality of products/services. 4. Workforce management : Workforce management has to be guided by the principles of: training, empowerment of workers and teamwork. Adequate plans of personnel recruitment and training have to be implemented and workers need the necessary skills to participate in the improvement process. 5. Product design process : All departments have to participate in the design process and work together to achieve a design that satisfies the requirements of the customer, which should be according to the technical, technological and cost constraints of the company. 6. Process flow management : Housekeeping along the lines of the 5S concept. Statistical and non-statistical improvement instruments should be applied as appropriate. Processes need to be mistake proof. Self-inspection undertaken using clear work instructions. The process has to be maintained under statistical control. 7. Quality data and reporting : Quality information has to be readily available and the information should be part of the visible management system. Records about quality indicators have to be kept, including scrap, rework, and cost of quality. TQM and Change Management Initiative for IT Performance : A business firm achieves world-class status when it has successfully developed operational capabilities through TQM to support the entire company in gaining a sustained overall performance over its competitors. Although there is insufficient statistical evidence to conclude significant simple relationships between TQM and IT services quality performance, many studies investigated the notion that TQM practices provide approaches to improve the economic position in the service sectors in general. Both IT and TQM had, and will continue to have a significant impact on most organizations. I only regret the lack of empirical research on the relationship between the two and how they both relate to business performance.

South Carolina Correction Facilities :: essays research papers

South Carolina Correction Facilities Corrections are a necessary tool to protect society from those who do harm to others or to others property. Depending on the type of crime that was committed, and if the crime is considered a state or federal charge, also depends on where the person sentenced will do his time. There are four main sentencing options available; prison, probation, probation and confinement, and prison and community split. When a person is sentenced to do their time in prison most likely they will go to a state or federal prison. If a person is ordered probation, it prevents them from going to jail but they have stipulations on their probation. This is called intermediate sanctions, which are the various new correctional options used as adjuncts to and part of probation. Some intermediate sanctions include restitution, fines, day fines, community service, intensive supervised probation, house arrest, electronic monitoring, and shock incarceration. If a person is sentenced to do time, that person could be sentenced to a county jail up to a maximum security prison. In South Carolina, most county jails or Detention Centers house an average population of approximately 100 county inmates depending on the size of the county and the jail itself. Inmates serving sentences in county jails are ordered by the Magistrate or General Sessions courts for non-violent offenses. The inmates usually serve terms less than one year. The inmates prepare meals in the center kitchen for inmates at the facility and for persons awaiting trial in the county jail. The inmates can also work at county buildings doing janitorial work, doing yard maintenance in various parts of the county, or picking up litter along the roads and highways. If a person is sentenced to a state prison, depending on the crime, that person could be sent to one of S.C. Department of Corrections’ twenty-nine prisons which are categorized into four distinct security levels: community-based pre-release/work centers (level 1A), minimum security (level 1B), medium security (level 2) and high security (level 3). The architectural design of the institution, type of housing, operational procedures, and the level of security staffing determine an institution’s security level. Inmates are assigned to institutions to meet their specific security, programming, medical, educational, and work requirements. Level 1-A facilities are community-based pre-release/work centers that house minimum-security non-violent inmates who are within 36 months of release. These units are work and program oriented, providing intensive specialized programs that prepare the inmates for release to the community with unfenced perimeters. South Carolina Correction Facilities :: essays research papers South Carolina Correction Facilities Corrections are a necessary tool to protect society from those who do harm to others or to others property. Depending on the type of crime that was committed, and if the crime is considered a state or federal charge, also depends on where the person sentenced will do his time. There are four main sentencing options available; prison, probation, probation and confinement, and prison and community split. When a person is sentenced to do their time in prison most likely they will go to a state or federal prison. If a person is ordered probation, it prevents them from going to jail but they have stipulations on their probation. This is called intermediate sanctions, which are the various new correctional options used as adjuncts to and part of probation. Some intermediate sanctions include restitution, fines, day fines, community service, intensive supervised probation, house arrest, electronic monitoring, and shock incarceration. If a person is sentenced to do time, that person could be sentenced to a county jail up to a maximum security prison. In South Carolina, most county jails or Detention Centers house an average population of approximately 100 county inmates depending on the size of the county and the jail itself. Inmates serving sentences in county jails are ordered by the Magistrate or General Sessions courts for non-violent offenses. The inmates usually serve terms less than one year. The inmates prepare meals in the center kitchen for inmates at the facility and for persons awaiting trial in the county jail. The inmates can also work at county buildings doing janitorial work, doing yard maintenance in various parts of the county, or picking up litter along the roads and highways. If a person is sentenced to a state prison, depending on the crime, that person could be sent to one of S.C. Department of Corrections’ twenty-nine prisons which are categorized into four distinct security levels: community-based pre-release/work centers (level 1A), minimum security (level 1B), medium security (level 2) and high security (level 3). The architectural design of the institution, type of housing, operational procedures, and the level of security staffing determine an institution’s security level. Inmates are assigned to institutions to meet their specific security, programming, medical, educational, and work requirements. Level 1-A facilities are community-based pre-release/work centers that house minimum-security non-violent inmates who are within 36 months of release. These units are work and program oriented, providing intensive specialized programs that prepare the inmates for release to the community with unfenced perimeters.

Choosing a Career Path Can Be a Difficult Decision

Finishing school is the beginning of the independent life for millions of school graduates. Many roads are open before them: technical schools, colleges, universities. But it’s not an easy thing to choose a profession out of more than 2,000 existing in the world. That’s why the topic of choosing the career path becomes one of the major questions for many students. Some people know ride away what they want to do in life, for others it’s an extremely difficult decision.Selecting the right career path, you need to be proactive about your decision because this choice will change your entire life! Sometimes it’s difficult to establish career goals if you’re not really sure what you’d like to do. A good place to start is some self examination. First of all you should decide what are your or could be your talents. These are the things that you are naturally good at. They can be discovered and developed, but not taught. Secondly, concentrate on your skills – these are how you do something. They can be learnt and are transferable.The extent to which you can develop your skills can be influenced by your talents. Finally, determine your character traits – whether you like dealing with people, what mental stimulation you need, whether you like physical work, your emotional make-up, how you handle stress and other emotions, what sort of environment you would like to work in. You might also want to look at what sorts of roles, industries, or areas interest you. Make sure you’re honest, keep an open mind so you consider all options before you make your decision.You also should be careful not to pursue ideas or careers that seem attractive in some way (well paid), but that aren’t actually suitable for you or in which you don’t have the natural strengths or personality type. Everyone of us has a unique set of skills and talents, so you should focus on them, and then think about where and how to apply t hem. To narrow your search down, you may like to create a list of the careers that you like and you are suitable for. You could also examine people who you know, and consider what their strengths are, and what sorts of roles and industries that they work in are.It might be worth asking your friends and family what they think as well. In the modern society family support is extremely valuable. That’s why you can be more confident and do the things you think you should. This way, there is the lower chance of having hard times in your life – you can totally rely on them. In this situation, I believe, is it fair to choose a job that gives you personal satisfaction even if the salary is lower than other available jobs. However, if you don’t have a family support, you shouldn’t concentrate just on making money.It’s very important to enjoy yourself. The job you do, makes a big difference in your everyday life. Who wants to be nervous and irritated every s ingle day after a boring day at work? This can be caused by the wrong decision in choosing the career path. That’s why, on one hand you should be sensitive to your family members’ suggestions, but on the other – â€Å"Listen to your dreams – those are the sounds no one else can hear. † (Kobi Yamada) Another key to happiness and satisfaction in your life is balance. Finding it can be a bit challenge to a lot of people.But if you know how to balance your professional and personal lives, you will have more time to do the things that you want to do! First of all, you should prioritize (decide what things are the most important to you). Do your best to improve your personal skills. Secondly, manage your time and divide your day into smaller parts to create some sort of schedule. This will also put more limits and make you work more productively. In addition to all of this, you should enjoy yourself. If you do, then you will not feel stressed and burned out.This way, you can get out of your office happy and ready to face your personal life. The balance in your professional and personal lives is a mental state that is reached, when you do not have the need to separate these two worlds. All in all, planning your own future is one of the most difficult things to do. That’s why, you ought to think about it carefully and remember that your choice of the career path will determine your status in society, satisfaction of your needs, income and even your circle of friends!

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